847.737.8111 • Tech Support
Backup & Disaster Recovery
Edward Technology manages backup and disaster recovery for businesses with 10 to 75 employees. Data is protected locally and in the cloud, restores are tested, and recovery has a written plan. The goal is simple: a bad day costs hours, not the company.
Backups that are checked, not assumed
The worst time to discover a broken backup is during a crisis. We monitor backup jobs, investigate failures, and run periodic restore tests. The question we ask is never whether the backup ran. It is whether the restore works. A backup that cannot restore is not a backup.
What gets protected
Server data if you still run one. Microsoft 365 mail, OneDrive, and SharePoint. The files behind your line-of-business software. The QuickBooks company file nobody thinks about until it is gone. Coverage is mapped to what your business actually cannot lose, not to a generic checklist.
Microsoft 365 needs backup too
Microsoft keeps the service running; keeping your data recoverable is your job, and default retention windows are shorter than most owners assume. Deleted mailboxes, ransomware-encrypted files, and departing employees can all take Microsoft 365 data with them. We protect email, OneDrive, and SharePoint beyond the defaults.
A recovery plan in writing
Disaster recovery answers two questions: how much data can you lose, and how long can you be down. Those two numbers drive everything, from backup frequency to what the first hour of a disaster looks like. We set the targets with you, write the plan down, and walk it with you before you ever need it.
Ransomware-aware by design
Defenses like Managed EDR work to stop an attack early. Backups assume that one day, something gets through. Backup copies are isolated from everyday credentials, so an attacker who encrypts your network cannot also encrypt your way back out. Multiple restore points mean rolling back to the hour before trouble started, not just to last night.
How often should a small business back up?
Daily at minimum for most offices, and continuously for files that change all day. The honest answer comes from one question: how much work can you afford to redo? We set the schedule to that answer.
Are our Microsoft 365 files already backed up by Microsoft?
Not the way owners assume. Microsoft protects its service, not your mistakes. Deleted items age out, and ransomware syncs into the cloud like any other change. Separate backup closes that gap.
How fast could we be back up after ransomware?
That is exactly what the written recovery plan answers, with numbers, before anything ever happens. With isolated backups and multiple restore points, restoring is a procedure, not a scramble.
Get your backups reviewed
Backup management ships with every managed IT plan. The complimentary onsite evaluation includes a backup and recovery review: what is protected, what is not, and when the last restore test ran. Call 847.737.8111.
