847.737.8111 • Tech Support
Case Studies
Real client work from Chicago's western and northwestern suburbs: the problem, what Edward Technology did, and what changed.
How 26 People Left a Chicago Law Firm and Had Email Running in Four Hours
Three days' notice, a firm built from scratch overnight, and email running in four hours.
On Day One With a New Client, We Found Intruders in Their Email. They Had Been There for Months.
Day one with a new client, and months of foreign access, ended in an afternoon. With video.
What our work looks like
Provider switches for businesses tired of slow responses and surprise invoices. Server retirements that move offices fully onto Microsoft 365. Security cleanups after close calls. Office moves where every desk works on Monday morning. HIPAA programs for medical and dental practices. The industries change; the pattern of unglamorous, verifiable work does not.
How we measure success
Problems fixed at the root instead of rebooted. Patch compliance that holds month after month. Backups that pass restore tests. Insurance renewals that go through without drama. And the quietest metric of all: clients who stay, month to month, with no contract requiring it.
Our proof standard
Plenty of providers publish anonymous success stories that cannot be checked. We would rather show fewer stories with real details and written client permission than a wall of unverifiable logos. The first studies are being written with clients now.
What kinds of businesses do you work with?
Businesses with 10 to 75 employees across Chicago's western and northwestern suburbs, running Windows PCs and Microsoft 365. That includes medical and dental practices, professional services, and offices that simply want IT handled.
How can we see proof of your work before hiring you?
Start with the complimentary onsite evaluation. You watch us assess your environment in real time, which shows more than any brochure.
Is my company too small or too large for you?
Our plans are built for 10 to 75 employees, and that focus is deliberate. Smaller offices sometimes still fit; much larger ones usually need a different support model, and we say so in the first conversation rather than after onboarding.
See the work firsthand
Call 847.737.8111. The complimentary onsite evaluation is a working demonstration, not a sales meeting.
