Microsoft 365 Teams Calling is a cutting-edge cloud-based telephony solution that brings together the power of Microsoft Teams and Office 365 to offer businesses a comprehensive range of phone system capabilities, from call park and call forwarding to auto attendants, call queues, audio conferencing, and calling plans.

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Edward Technology offers a wide range of services for businesses looking to implement Microsoft 365 Teams Voice. From planning and architecture to migration, implementation, adoption, configuration, customization, integration, training, and ongoing management, Edward Technology has you covered.

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Key Features of Microsoft 365 Teams Calling

• Call Park and Call Forwarding: Easily manage incoming calls and never miss a beat with call park and call forwarding.

• Auto Attendants: Automate call routing and handling with customizable auto attendants that allow callers to be directed to the right person or department.

• Call Queues: Keep callers on the line and efficiently manage high call volume with call queues.

• Audio Conferencing: Conduct seamless audio conferences with participants both inside and outside of your organization.

• Pay-as-you-go Calling Plans: Enjoy the flexibility of pay-as-you-go calling plans, with the option to purchase additional minutes as needed.

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Benefits of Implementing Microsoft 365 Teams Calling

• Increased Productivity: Microsoft 365 Teams Voice streamlines your telephony capabilities, freeing up valuable time and resources for your business to focus on what really matters.

• Improved Customer Experience: With auto attendants, call queues, and call park, your customers will enjoy a seamless, professional experience.

• Seamless Integration: Microsoft 365 Business Voice integrates seamlessly with your existing Office 365 and Microsoft Teams subscriptions, offering a smooth transition to cloud-based telephony.

• Cost-effective Solution: The pay-as-you-go model of Microsoft 365 Business Voice offers a cost-effective solution for businesses of all sizes.

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Implementing Microsoft 365 Teams Voice

At Edward Technology, our team of experts will guide you through every step of the implementation process, ensuring that your business takes full advantage of all the benefits that Microsoft 365 Teams Voice has to offer. From planning and architecture to migration, implementation, adoption, configuration, customization, integration, training, and ongoing management, Edward Technology has you covered!