Be they company-issued or owned by your staff, mobile devices are a boon for business. Reports can be filed directly from the field, enabling managers to make decisions more quickly. Tasks can be fulfilled beyond workstations, giving employees the flexibility to accomplish errands or family matters without sacrificing too much productivity. And sales personnel armed with tablets can immediately answer queries and process orders from where their customers stand instead of having to go to central point-of-sale terminals.
However, using mobile devices also has its challenges. Chief among these is security: How do you ensure that sensitive customer data and proprietary company information do not fall into the wrong hands? Another is access management: Can your infrastructure accommodate the different operating systems of the multifarious devices that your staff uses? And yet another is productivity: How do you ensure that your employees actually get things done in a cost-effective manner? What platforms will you use, and what apps will you get for them?
One way to iron out the kinks of a patchwork of systems is by integrating it into just one enterprise mobility management (EMM) system. That is, put everything from productivity tools to access management controls to data protection measures under one roof. Microsoft Intune is one such EMM tool, but is it the right one for your business? To find out, consider the following :
- Intune is integrated with Microsoft Azure and Office 365
If you already subscribe to Azure and O365 services, then choosing Intune is a no-brainer because it lets users have access to all of their productivity apps on the device they’re using. Intune can work on any device, regardless of its operating system.
With that said, however, non-subscribers will have a difficult time justifying Intune to their superiors because the EMM tool is specially built for Microsoft users.
Intune protects your data on any device
For companies that provide mobile devices for its employees, Intune offers mobile device management (MDM) controls such as device enrolment, analytics, and remote wipe.
For firms that implement bring-your-own-device (BYOD) policies, data protection occurs at the app level. Corporate identities (i.e., accounts that are company-sanctioned and are separate from personal accounts) are created so that 1) employees can use the same app for work and personal use; 2) permissions for viewing, saving, editing, copying, pasting, and forwarding can be controlled at the individual level; and 3) company data and corporate identities can be deleted without affecting personal data.
Furthermore, Azure Information Protection (AIP) can be deployed to create policies for permissions. To illustrate, if you include medical information in a document, and you have a set of rules on how documents containing protected health information must be treated, AIP can automatically detect the medical information and ask you if you want to apply the rules for such a document.
Intune is a subscription service
Companies are charged on a per user/per month basis, making Intune a relatively affordable and flexible option for companies that rely heavily on mobility for productivity. However, if mobility is more of a luxury than a necessity for your firm, Intune might not be for you.
As with any IT solution, you need to determine if Intune aligns with the goals of your organization. If you need help determining this, contact us. Our experts at Edward Technology will give you what you need to make the right IT decisions every time.